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Refund policy

2009/10 Cancellation Policy

The Assistant Director responsible for the program area will review all cancellation requests; each individual will be contacted personally regarding their request.  Cancellation requests must meet the listed criteria to be considered for cancellation, which may result in a refund. Cancellation fees must be paid before any refund can be issued and before a payroll deduction will be discontinued. Cancellation fees will be deducted from any approved refund amount. Events, programs and services under $20 are non-refundable. Refunds under $25 may be issued in the form of a RecSports Gift Card beginning 12-01-09.

Cancellation Request Form

FOR FACULTY/STAFF USING PAYROLL DEDUCTION AS PAYMENT

Memberships / Lockers / Towel Service / Passes
(Partial months will not be refunded.)

All cancellation fees must be paid before payroll deductions will be stopped.

Cancellation Fees are as follows:
$25 Membership and/or Locker
$ 5 Towel Service
$15 TeXercise Pass
$10 Group Cycling Pass
$20 Combo(TeXercise and Group Cycling) Pass

Members must request to cancel 30 days prior to the desired end of service date and before the deadlines below.

Final Deadlines to cancel:
10-31-09 for memberships/lockers/towel expiring 1-11-10
2-28-10 for memberships/lockers/towel expiring 5-18-10
6-30-10 for memberships/lockers/towel expiring 8-31-10

FOR CASH, CHECK AND CREDIT CARD PURCHASES

Memberships / Lockers / Towel Service
(Partial months will not be refunded.)

A $25 fee will apply to all Membership and/or Locker cancellations and $5 fee to all Towel Service cancellations.

Members must request to cancel 30 days prior to the desired end of service date and before deadlines listed above.

Passes: (TeXercise, Cycling, Aqua, PRC and Climbing Wall)

Members must request to cancel semester passes within two business days from date of purchase or within 2 business days of the start of the academic semester for passes lasting longer than one semester.

Partial month, or short term/day passes will not be refunded. A $10 fee will deducted from any refunds.

Classes/Clinics/Series and Trips

Members must request to cancel or transfer within five business days from the start date. A $10 fee will be deducted from any refunds. Once a transfer is approved, an individual is no longer eligible for a refund.

Personal Training Sessions  and Private Swim Instruction
Sessions are non-transferable, non-refundable and expire at the end of each fiscal year (8/31/10).

Outdoor Trips
Cancellation dates and administrative fees vary for each trip.  They are listed here.

Intramural Sports

Entry fees are non-refundable after the close of registration.

Massage Services

All certificates are non-refundable and expire at the end of each fiscal year (8/31/10). Lost or stolen certificates cannot be replaced. Mobile Massages must be canceled at least 24 business hours of the event or a 50% cancellation fee will be assessed.   

 

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Page last modified: November 13, 2009. 15:45:13 pm CST